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Cox Automotive Dealership Staffing Study

Isabelle Helms: How to prevent turnover from costing your dealership

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Joe Gumm with CBT News sits down with Isabelle Helms, vice president of Research and Market Intelligence at Cox Automotive, to hear about the key findings from the 2017 Dealership Staffing Study. In particular, there is one expensive issue — to the tune of $5 billion — that’s preventing dealerships from reducing costs and maximizing profitability.

Isabelle Helms: How to prevent turnover from costing your dealership

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