Candy Lucey, Dealertrack DMS, says recruit less, retain more
Win the War for Dealership Talent
Thursday August 9, 2018
Article Highlights
- Candy Lucey, senior director of marketing and brand management for Dealertrack DMS, said despite the high cost of turnover, many companies are still more likely to invest in finding new talent than retaining existing employees.
- Lucey said, "Employee retention can no longer take a back seat in your dealership strategy...Listen to your people, give them the opportunity to hone their skill sets and address their hunger for ongoing training."
Candy Lucey, senior director of marketing and brand management for Dealertrack DMS, said despite the high cost of turnover, many companies are still more likely to invest in finding new talent than retaining existing employees.
Lucey said, “Employee retention can no longer take a back seat in your dealership strategy…Listen to your people, give them the opportunity to hone their skill sets and address their hunger for ongoing training.”