icon-branding Events Icon Created with Sketch. Inventory Icon Created with Sketch. icon-mail-hovericon-mail Marketing Icon Created with Sketch. icon-operationsicon-phone-hovericon-phone Product Training Icon Created with Sketch. Sales Icon Created with Sketch. Service Icon Created with Sketch. icon-social-fb-hovericon-social-fbicon-social-google-hovericon-social-googleicon-social-linkedin-hovericon-social-linkedinicon-social-rss-hovericon-social-rss icon-social-twitter Created with Sketch. icon-social-twitter-hovericon-social-twittericon-social-youtube-hovericon-social-youtube
Connected Service - Cox Automotive Inc.
Solutions / Connected Service

Drive Fixed Ops Revenue, Boost Retention, Increase Efficiency

Dealertrack dt dark rgb
Vinsolutions logo color.svg
Xtime primary rgb 191x29 3074f625 15d8 460a a22e 83dc1100cede.png
Gettyimages 824981492 904x603
A service platform that integrates CRM, DMS and inventory management

Combine your service department, CRM, DMS and inventory management systems into a single integrated platform that creates an outstanding vehicle ownership experience, drives service business through the industry’s premier scheduling and shop management tool.

Why it's smart to integrate platforms

  • Increases ROI by using existing software solutions to their fullest potential
  • Eliminates duplicate data entry, provides single sign-on and allows employees to perform every job function from one screen
  • Connects the sales floor with the service lane and schedules customers’ first service appointments with one click
  • Makes it easy to source the right inventory from service lane customers
  • Provides consistent menu offerings and pricing throughout all service tools
  • Seamlessly coordinates internal and external scheduling processes
  • Easily integrates third-party vendors via the Opentrack platform
  • Centralizes customer access to service history, recommendations and communication logs
  • Provides comprehensive reporting and performance management with dashboards to help identify key service trends and opportunities

An optimized user experience that lets you move seamlessly across tools

452991 cai connected marketing landing page on coxautoinc.com marketing icons select 4
Xtime Spectrum
VinSolutions Connect CRM
  • Select customers in VinSolutions Connect CRM and instantly schedule their service appointments in Xtime Spectrum 
  • BDC agents can combine Xtime’s VIN-specific menus, real-time scheduling and repair order history with customer CRM data
452991 cai connected marketing landing page on coxautoinc.com marketing icons consider 2
Xtime Spectrum
vAuto Provision
  • Quickly match service drive vehicles to inventory acquisition and pricing recommendations from vAuto
  • Increase efficiency when sourcing vehicles from service department customers
452991 cai connected marketing landing page on coxautoinc.com marketing icons dream
Xtime Spectrum
Dealertrack DMS
  • Real-time online, mobile and in-dealership service appointment scheduling, and access to vehicle updates and repair order history
  • Integration with TSD or Bluebird loaner car management
  • Real-time integrations for vehicle check-ins (customer, vehicle, RO history, hang tag, mileage, pay type, service type, etc.)
  • Accept estimates, open & print repair orders and seamlessly update them in real time
  • Repair order writebacks for Concern, Cause, Correction, and Approved Service Recommendations
  • Bill out parts and part kits directly through Xtime

Ready to get started?

We’re here to help! Learn more about Cox Automotive’s connected service experience.

  • Looking for a demo (including all of the Cox Automotive products that comprise this integrated solution)?
  •  Are you interested in any individual products that are part of this connected workflow: Xtime Service Experience Platform, VinSolutions Connect CRM, vAuto Provision, or Dealertrack DMS?
  • Have a question about how this offering works with other Cox Automotive solutions?
  • Ready to become a client?


Just give us a few details in the “Message” field, and we’ll make sure the right team member gets in touch with you.

Interested in joining our team? Visit our career site.