A service platform that integrates CRM, DMS and inventory management
Combine your service department, CRM, DMS and inventory management systems into a single integrated platform that creates an outstanding vehicle ownership experience, drives service business through the industry’s premier scheduling and shop management tool.
Why it's smart to integrate platforms
- Increases ROI by using existing software solutions to their fullest potential
- Eliminates duplicate data entry, provides single sign-on and allows employees to perform every job function from one screen
- Connects the sales floor with the service lane and schedules customers’ first service appointments with one click
- Makes it easy to source the right inventory from service lane customers
- Provides consistent menu offerings and pricing throughout all service tools
- Seamlessly coordinates internal and external scheduling processes
- Easily integrates third-party vendors via the Opentrack platform
- Centralizes customer access to service history, recommendations and communication logs
- Provides comprehensive reporting and performance management with dashboards to help identify key service trends and opportunities
