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Hurricanes send Manheim used-car price index higher

Americans replacing vehicles lost in Hurricanes Harvey and Irma pushed used-vehicle prices higher in September. In a related move, Manheim has refined its estimates of vehicle losses caused by those hurricanes. Wholesale used-vehicle prices increased 2.8 percent from August. The Manheim Used Vehicle Value Index — which measures wholesale prices adjusted for vehicle mix, mileage … Continued

Cox Offers RPM Access to Independent Dealers

RMS Automotive and Manheim (divs. Cox Automotive) announced the launch of a new co-listing capability designed to give independent dealers access to all open sale vehicles listed on RPM, the Nissan and Infiniti digital sales platform powered by RMS Automotive. The open sale inventory on RPM will be simultaneously co-listed on Manheim.com and OVE, Manheim’s … Continued

2 candidate traits dealers need to build solid workforce

Many dealerships have a promotional moniker to distinguish itself in their market; for example touting the biggest selection of used vehicles. Hireology chief executive officer and co-founder Adam Robinson recommended that stores also generate a local reputation that helps the rooftop generate quality “ups” who could be high-performing, long-term employees. Robinson described the importance in … Continued

Storm sales boost gives U.S. carmakers chance to cut oversupply

By Nick Carey — DETROIT, Sept 28 (Reuters) – The two storms that battered southeast Texas and Florida in the past month have given U.S. automakers a reprieve from two problems that have cast a shadow over the price of their shares all year: bulging new-vehicle inventory and an oversupply of nearly new, off-lease vehicles. … Continued

Digital Retailing Solves Top Consumer and Dealer Issues

By Mike Burgiss — The automotive industry is in a frenzy over selling cars online. Pure online retailers and rising consumer expectations are applying enough pressure for traditional dealers to know that they have to add the online option for car buyers. However, when dealers hear Cox Automotive Chief Economist Jonathan Smoke say that we … Continued

Cox Automotive Names Janet Barnard as Chief People Officer; Announces Grace Huang as President of Inventory Solutions

ATLANTA, Sept. 26, 2017 – Cox Automotive names Janet Barnard as chief people officer following the retirement of longtime human resources leader Rock Anderson. In response to Barnard’s shift in responsibilities, the company selects Grace Huang to oversee Inventory Solutions, including brands such as Manheim, Ready Logistics and RMS Automotive. “Janet’s leadership style and passion for … Continued

Dealers More Optimistic About Used-Car Market vs. New

Franchise dealers now view the pre-owned market more optimistically than the new-vehicle market, according to a new sentiment index from Cox Automotive. The finding speaks to the current shift of car buyers with prime and subprime credit toward the used market. The shift comes as the average new-vehicle loan payment reached a record $504, about a $139 … Continued

Isabelle Helms: How to prevent turnover from costing your dealership

Joe Gumm with CBT News sits down with Isabelle Helms, vice president of Research and Market Intelligence at Cox Automotive, to hear about the key findings from the 2017 Dealership Staffing Study. In particular, there is one expensive issue — to the tune of $5 billion — that’s preventing dealerships from reducing costs and maximizing … Continued

Wanna sell cars? No, job seeker study finds

Job seekers are willing to work at dealerships — but not selling cars. “Any role, other than salesperson, creates a lift in interest” among job hunters asked about working in auto retailing, said Isabelle Helms, vice president of research and market intelligence for Cox Automotive in Atlanta. That is one finding in a new study by … Continued

How much insufficient training is costing dealerships

The data points Cox Automotive found through its dealership staffing study are startling. Stores have a 67-percent annual turnover rate among its sales teams, and the average cost of hiring a new dealership employee is $10,000. Perhaps one of the primary reasons dealerships are burdened by those personnel challenges is connected to training — or … Continued