No longer an option, consumers expect dealerships to offer a car-buying and ownership experience that relies primarily on digital tools. On the re-marketing side of your business, that means using digital solutions and services to free up more time and resources. And on the service side, it’s all about delivering a service experience that meets consumers’ expectations for a smart, transparent and efficient service process.
More than anything, know that we’re invested in you. Our goal is to help you chart a better path forward, one that will help you retail and service vehicles in the more protable, customer-focused manner that will be necessary once the market returns to normal.
COVID-19 is not only a health crisis, it’s an economic crisis. Businesses that put humans at their core and have the deepest engagement with their employees, customers and the community will recover faster and stronger.
Cox Automotive is the only company in the world that offers a complete set of solutions for the automotive dealer. We go further to connect pillars of our industry to drive results for our full universe of clients, including dealers, lenders, OEMs and consumers. From inventory and marketing to sales and service — through each stage of a car’s life — we’re connected to the process.