Even when traffic returns to our roads, consumer behavior and dealership operations may be fundamentally changed. No longer an option, consumers expect dealerships to offer a car-buying and ownership experience that relies primarily on digital tools.
More people are shopping for cars right now than this time last year and getting more comfortable with new ways of doing so from a distance.
Only Cox Automotive offers the individual solutions to give you the best options to make the end-to-end experiences you are looking to create while continuing to create the most impactful product interactions. Together, we can help you adapt with solutions, best practices and new ways of working that will drive engagement and help ensure your resiliency.
Trade-In Advisor gives consumers a Kelley Blue Book Trade-In Range, while Instant Cash Offer provides get a redeemable cash offer – all from the comfort and safety of their home. Accelerated Title helps you gain the title quickly to move the vehicle faster, reducing inventory holding costs – whether you plan to sell the car at auction or remarket on your lot. With 70% faster vehicle title payoff and release processing speed, streamline your back-office process and view the title prior to release, avoiding bottlenecks in deal finalization and your flow of cash.
Digitally power your workflow and save time working the finance process with access to the Dealertrack lender network. Get funded as fast as same day with Dealertrack’s Digital Contracting. Have consumers review and eSign from anywhere with Dealertrack’s assisted Remote Signing. Rethink your back-office with titling for a new today. Adopt an electronic solution enabling real-time registration and title processing, and simplified cross border deals with Dealertrack Registration and Title solutions resulting in a more efficient, consumer friendly deal completion process.
Meet the demands of today’s customers with new, intelligent tech solutions that minimize wasted time and provide a positive end-to-end service experience. Cox Automotive understands – and caters to – these consumer preferences with solutions that help simplify the service process, from demand generation, scheduling, in-service communications and transacting to vehicle delivery.
Grow retention and ROs with the Xtime multipoint inspection process integrated with customer approvals. You’ll be able to chat internally and check parts inventory. Plus, your customers will be able to see service status updates, pictures and videos from their mobile device through the Service Tracker feature.
Online payment gives customers the confidence to do business safely while boosting your payment
efficiencies. Xtime’s Online Payment lets customers complete transactions entirely from their own phone, computer or tablet.
Give customers peace of mind by disinfecting your vehicles. PureProtect by RideKleen includes a cleaning solution that disinfects as it cleans, killing up to 99.9% of bacteria and viruses on both hard and soft surfaces.
Communicate your safety practices throughout the lifecycle, increase revenue, and recapture declined services and lost souls with Xtime Invite. Attract business customers and get results.
Use KBB Featured Auto Repair Center so service-ready consumers can schedule their next service appointment or be alerted to repairs that need to be done. Drive consumer confidence in getting a fair repair price with KBB Fair Repair Range. Communicate on Autotrader’s Dealer Home Services your pickup and delivery maintenance services.
Manage your remarketing business smarter, faster and more profitably — to free up more time and resources for your retail customers. Manheim offers a seamless buying and selling experience, with digital solutions and end-to-end services so you can stay focused on your dealership and your bottom line.
Maximize profits on every car on your lot with real-time data and flexible control for selling at every stage of your aging inventory. Manage inventory and sale performance with seller solutions like the Manheim Selling Center. Use vAuto’s Live Market View to get the most comprehensive and up-to-the-minute views of used and new car values to stock, price and appraise more accurately and profitably.
Valuate and market your trades to wholesale buyers within minutes of receiving a car.
Self-list cars or request a Concierge team member to list your vehicles with Manheim Express. Use Dealertrack Accelerated Title to help you gain the title faster so you can reduce inventory holding costs and remarket the vehicle faster.
Order inventory to be delivered to your lot already
repaired, sanitized and ready to sell so your service bays stay open for retail-paying customers. Manheim offers full-service, retail conditioning and new RideKleen PureProtect sanitization to make it easy. Eliminate inefficiencies and streamline your reconditioning process using iRecon.