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CONNECTED OPERATIONS

REDUCE TRANSACTION TIME. INCREASE CUSTOMER SATISFACTION.

Create a seamless buying and service experience for customers. Cox Automotive’s Connected Operations is the industry’s only solution that integrates trade-in appraisal, CRM, DMS, F&I and Fixed Ops into an easy-to-use connected workflow. Boost efficiency with a process that gives your customers a faster, more enjoyable car-buying and service experience that drives profitability.
Cox automotive connected operations integrated solutions
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Tools that speak to each other

Single login

Eliminates duplication of data entry tasks

%
CUSTOMERS ARE DISSATISFIED WITH HOW LONG THE VEHICLE PURCHASE PROCESS TAKES

Speed sales with a new kind of connected workflow that makes customers happy and gives you time back in your day to sell more.

Create operational efficiency with integrated solutions

GATHER INFORMATION
Capture customer and trade-in vehicle information with your mobile device via VinSolutions Connect CRM.

APPRAISE VEHICLE
Request an appraisal of a customer’s trade-in with just a click thanks to vAuto Provision and VinSolutions Connect CRM.

Cox Automotive Connected Operations

VALIDATE IDENTITY & CREDIT
Easily validate the customer’s identity & pull credit reports through the Dealertrack Credit Application Network.

DESK DEAL 
Quickly desk deals with pre-loaded customer information, rates and incentives in either VinSolutions Connect CRM or Dealertrack Desking.

Connected Operations from Cox Automotive

PROCESS CREDIT
Submit credit apps into the world’s largest financing network and get decisions in seconds powered by Dealertrack Credit Application Network.

PRESENT AFTERMARKET PRODUCTS
Sell aftermarket products with an interactive and trust-building experience via Dealertrack eMenu and Aftermarket Network.

CONTRACT & REG + TITLE
Electronically process the contract, register and title the vehicle with Dealertrack eContracting.

INTRODUCE SERVICE DEPARTMENT
Schedule the first service appointment at the time of purchase via VinSolutions Connect CRM and xTime’s Service Experience Platform.

5 Steps to Buying the Perfect Dealership Software

Choosing dealership software is a big decision. And like any big decision, it’s complicated. It takes time to research all your options. Your choice affects almost everyone in your business. This five-step plan will put you on the right path.

read the article

Ready to get started?

We’re here to help! Learn more about Connected Operations or other Cox Automotive brands and solutions.

  • Looking for a Connected Operations demo (including all of the Cox Automotive products that comprise this integrated solution)?
  • Are you interested in any individual products that are part of this connected workflow: VinSolutions Connect CRM, vAuto Provision, Dealertrack Credit Application Network, Desking, eMenu and Aftermarket Network, Xtime Service Experience Platform
  • Have a question about how this offering works with other Cox Automotive solutions?
  • Ready to become a client?

Just give us a few details in the “Message” field, and we’ll make sure the right team member gets in touch with you.

Interested in joining our team? Visit our career site.