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1 min read
Turning the Lessons of COVID-19 into Competitive Advantages
02/18/2021
The COVID-19 pandemic turned 2020 into one of the most difficult years in a century, uprooting lives all over the world. Last March, many people in the U.S. had to quickly adapt to what is now commonly referred to as the “new normal.” The pandemic also significantly altered the U.S. automotive industry, particularly in three ways: 1) THE DIGITIZATION OF RETAIL2) THE RISE OF TOUCHLESS SERVICE3)…
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Digital Retailing
Digitization of End-to-End Retailing
touchless service
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