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Cox Automotive: Bridging the gap from online experience to showroom buying

Attribution, to some, is connecting online activity to what happens in a dealership. For James Grace, senior director of Analytics Products with Cox Automotive Media Solutions Group, and President Brian Geitner, the ultimate goal is to take all the guesswork out of the customer shopping experience to eventually bridge the gap between online and offline … Continued

Economists expect sales of used cars to rise in ’18

U.S. new-vehicle sales will decline in 2018, but used-vehicle volume will grow 2 to 5 percent next year, economists said last week. The added used volume should help franchised dealers offset lower new-vehicle sales, but independent dealers face greater competition for inventory, a panel of economists told the combined Used Car Week conference and National … Continued

Manheim to launch omni-channel experience via Marketplace

Manheim announced Friday it will deliver an omni-channel experience through its new Marketplace that brings together all channels into one integrated destination for buyers and sellers. The omni-channel experience will provide wholesale vehicle buyers and sellers increased opportunities to connect and transact business, according to Manheim. “We’re well on our way to creating a first-of-its-kind, … Continued

Cox Automotive Presents Heather Pullen of Porsche Cars North America with Community Impact Award

ATLANTA, Nov. 17, 2017 – Cox Automotive presented its 2017 Community Impact Award to Heather Pullen, national remarketing manager, Porsche Cars North America, at the 2017 National Remarketing Conference/NAAA Convention during an awards luncheon on November 16. Presented by Grace Huang, president of Cox Automotive Inventory Solutions, this award, sponsored by Manheim, a Cox Automotive … Continued

COMMENTARY: Manheim + NAAA, history in the making, marked by innovation

It is hard to believe I am heading out to Palm Springs … to attend the National Auto Auction Association (NAAA) convention for the 28th consecutive year! I still recall the first conference I attended; it was an experience like no other; the magnitude and the melting pot of people from all over the country … Continued

Podcast: Janet Barnard & Joe George of Cox Automotive

Shortly after she was promoted to the role of chief people officer of Cox Automotive in late September, we caught up with Janet Barnard, along with Cox Automotive’s Joe George, at Cox Enterprises headquarters in Atlanta. Listen here›

Digital Auto Retailing Undergoing Another Transformation

For years, consumers have used the Internet to shop and research before going to the dealership. Now, industry people see the day coming soon when technology allows customers to readily do the full transaction – or something close to it – entirely online. That’s where auto retailing is headed. Just about all the industry players … Continued

Manheim Index stretches record-setting streak to 6

Make it six months in a row that the Manheim Used Vehicle Value Index has set a new record high. Cox Automotive reported this week that wholesale used vehicle prices (on a mix-, mileage- and seasonally adjusted basis) increased 1.02 percent month-over-month in October. This rise pushed the index reading to 136.3, which was a … Continued

Podcast: Grace Huang & Nick Peluso of Cox Automotive

The same week she was named president of Cox Automotive Inventory Solutions, Grace Huang joined Joe Overby, Auto Remarketing’s editor, on Auto Remarketing Podcast, along with Cox Automotive’s Nick Peluso. In this late-September interview, they join Joe to talk auction strategy at Manheim, RMS Automotive, autonomous vehicles, digital strategies and more. Listen here›

Automotive Author Tackles Topics Some Dealers Don’t Want to Talk About

Automotive-retail guru Dale Pollak says many people in auto retailing eschew certain industry issues, both current and looming. That tentativeness is one reason he’s written a new book. He feels “an obligation to bring voice to topics too few in our industry want to talk about.” The industry is “confronting a challenged and uncertain future,” … Continued