With dealerships flooded and closed, and thousands of consumers homeless, Harvey is expected to dent U.S. light-vehicle sales for August and will likely dampen industry deliveries into next month, analysts say. But many of the lost sales will be recouped down the road as the region recovers and some vehicles will be replaced, analysts say. … Continued

ATLANTA and SUGAR LAND, Texas –  As torrential rain from Hurricane Harvey keeps falling, the National Automobile Dealers Association and Cox Automotive are taking actions in an effort to support member dealerships as well as Manheim facilities and personnel in the region. While dealers like Wyatt Wainwright had to flee rising waters, officials from Manheim are … Continued

The auto industry is just beginning to adjust to a post-peak SAAR reality. In this environment, some dealers may be tempted to put their faith in overall economic confidence and key projections pointing toward stronger auto sales beyond 2017. Regardless of whether consumer demand rebounds, dealers need to think beyond new car sales and growth … Continued

As a wave of off-lease vehicles returned to the market, sales of certified pre-owned vehicles seemed poised to set records for the seventh consecutive year in 2017. But in fact, sales have slipped for many brands, and the streak of record CPO sales may end. CPO sales dropped 3.2 percent in July from the year-earlier … Continued

Among dealership service customers who scheduled their appointment online, more than three-fourths (76 percent) said they were apt to go that route again, according to research from Cox Automotive. What’s more, setting up the service visit online creates a path toward a happier customer, says Jim Roche, vice president of marketing and managed services at … Continued

Old beliefs and habits definitely die hard. Take the way many dealers still think about their new- and used-vehicle prices: Dealers control vehicle prices I’m not talking about the obvious point that dealers do, in fact, largely set the asking prices for their vehicles. My point relates to the ever-more powerful influence the market has … Continued

Great Wall Motor Co.’s flirtation with Jeep ended as abruptly as it started, but it won’t be the last we’ll hear from foreign automakers, including ones from China, regarding the iconic American sport-utility company. Jeep and its parent company, Fiat Chrysler Automobiles, are for sale, and foreign companies are the most likely buyers. Great Wall, … Continued