Dealers who stand out in today’s market have one thing in common: They’ve made an investment in omnichannel experiences, meaning solutions that enable consumers to shop online, in-store and anywhere in-between.
In the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers said their current tools provide a good omnichannel experience. Read the below infographic to discover how omnichannel dealerships are winning across their businesses.