Search Results for: "digital retailing"

Cox Automotive’s newest study on the Digitization of Automotive Retail reveals a continued acceleration in online retailing, AI adoption, and third-party integrations.   Key highlights: – Dealers offering every purchase step online have doubled in two years. – Consumers and dealers agree digital retailing enhances efficiency—but both cite gaps in connecting online to in-store experiences. – AI use is … Continued

ATLANTA, Oct. 20, 2025 – Cox Automotive, the global leader in automotive technology and services, today announced it has built the automotive industry’s first true omnichannel digital retailing platform that enables complete vehicle purchases across multiple digital channels simultaneously. The platform allows automotive sellers to offer full e-commerce capabilities on their own websites and integrates … Continued

ATLANTA, Nov. 17, 2023 – Nearly all car dealers currently using digital retailing tools claim it has positively impacted their business, especially in customer experience and satisfaction, according to Cox Automotive’s 2023 Digitization of Car Buying Study. Capturing data from shoppers, buyers, and franchise dealers, Cox Automotive’s latest research on the state of digital retailing … Continued

ATLANTA, Aug. 26, 2025 – Cox Automotive Inc., today released, the Drivers of Car Shopping Satisfaction, a comprehensive report detailing the emotional journey and satisfaction of car shoppers. The study surveyed more than one thousand new- and used-vehicle buyers and reveals significant improvements in the car buying experience over the past decade.  The study surveyed … Continued

The rules of automotive retail have been rewritten. Consumer expectations have shifted faster than most of the industry has been able to respond, and Cox Automotive has been at the forefront of that shift — building the tools, experiences, and data infrastructure that help dealers not just keep up, but stay ahead.  Cox Automotive has appointed Jeff … Continued

The Only Complete Online Vehicle Buying Solution for Both Dealers, Car Buyers ATLANTA, Feb. 2, 2026 — Cox Automotive Inc., today announced Accelerate My Deal Elite, an advanced digital retailing solution designed to support a more streamlined online car buying experience for dealers, automakers and consumers. Built to align with growing expectations for convenience and transparency, Accelerate My … Continued

ATLANTA, Jan. 23, 2026 – Dealertrack, a Cox Automotive brand, is redefining the future of auto finance with a suite of new APIs, product enhancements, and industry-first integrations designed to help maximize contracting and funding efficiency for lenders and their dealer partners. As the auto retail industry faces increasing pressure to deliver seamless, omnichannel shopping … Continued

Build Shopper Trust with a New Approach to Retailing These days, digital retailing is retailing — but new research shows that dealers and customers don’t trust information provided online in the early stages of a purchase. In our new eBook, you’ll learn: How the trust gap impacts your dealership Consumer shopping preferences and expectations  A … Continued

ATLANTA, Jan. 30, 2026 – Cox Automotive, the world’s largest automotive services and technology provider, will showcase an expanded suite of AI-powered solutions for the auto industry at the National Automobile Dealers Association’s annual convention, Feb. 3-6 in Las Vegas. At NADA Show 2026, Cox Automotive will anchor the convention with the largest exhibitor footprint. Within … Continued

ATLANTA, Nov. 18, 2024 – Cox Automotive Deal API, a cutting-edge solution from Cox Automotive, is transforming the automotive industry by enabling omnichannel car-buying experiences across all online channels and in-store systems. Cox Automotive Deal API empowers OEMs, lenders and independent software partners to deliver deal consistency at every touchpoint, bridging data gaps between systems … Continued