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1 min read
WATCH NOW: Insights to Take you to the Next Level for a Healthier World and Stronger Bottom Line
04/22/2024
While it is necessary for dealerships to realize short term benefits from their sustainability efforts, environmental sustainability will increasingly play a significant role in the long-term profitability of dealerships. Being intentional and organized around sustainability is necessary to maximize the benefits. Also, local community engagement is a key enabler of long-term success of dealership environmental sustainability efforts. Learn more about brands featured in the video: Do…
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Speaker Sessions
1 min read
WATCH NOW: Understanding the Differences in Your AI Options for Auto Retail
04/15/2024
“Artificial intelligence is everywhere. And that is a good thing for our industry! Recent advances in technology have the potential to be gamechangers for dealerships. But all AI is not created equal. Watch this video to learn how to make sense of all the buzz, including what to expect from this technology and key questions to ask as you evaluate tools. Learn more about brands featured…
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Speaker Sessions
1 min read
WATCH NOW: Want to Sell Cars Profitability? Buy and Sell Inventory Better
04/08/2024
In this inventory-constrained market, dealers need to do more blocking and tackling to make gross profit on used cars. How can they do so? By reinvesting in their used car departments - buying and selling inventory better. This panel covers technology and solutions available to buyers and sellers to stand-up strong inventory strategies to maximize used vehicle profitability. Learn more about brands featured in the video: Do you have more…
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Speaker Sessions
1 min read
WATCH NOW: A New Path to Optimal Used Vehicle Performance
04/08/2024
This session details why long-standing beliefs about used vehicle management—that you should stock more vehicles than you sell, that the calendar (or days in inventory) determines a vehicle’s profit potential and that you should move every vehicle within a 45- or 60-day timeline—make it more difficult for dealers to drive profit and sales growth in the current market. Learn more about brands featured in the video:…
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Speaker Sessions
1 min read
WATCH NOW: Cox Automotive Speaker Session – Choose Your Own Adventure – Consumer Behaviors and the Stair Steps to Ecommerce
04/01/2024
It’s time for dealers to think about a retail anywhere approach. Turn the page on how you’re thinking about the retail experience, and ensure you have the tools and strategies to stay in step with consumers who are making decisions about how they want to buy at every touchpoint—digital and physical. Learn more about brands featured in the video: Do you have more questions for our…
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7 min read
A Fresh Focus on Fixed Ops Is Paying Off
01/16/2019
Vehicle sales are now contributing less to dealership profit and fixed ops is contributing more. Today, fixed ops comprises 49% of dealership gross profit.1 The service department is also critical to retention and repeat sales. In fact, 74% of car buyers who had their vehicle serviced by the dealership of purchase said they were likely to return there to purchase their next vehicle, while only 35%…
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3:01 min watch
Fixed Ops
11/06/2017
When it comes to maintenance and repair services, dealers are leaving money on the table. In this video, Isabelle Helms, Vice President of Research & Market Intelligence at Cox Automotive, shares the revenue opportunity with fixed ops and what dealers can do to capture more of this potentially lucrative market. Check out all of the Top 10 Trend videos to learn more: Millennials Affordability Autonomous Vehicles Used Car…
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Fixed Ops
Research
Service
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2 min read
Service
10/18/2017
When it comes to maintenance and repair services, dealerships are leaving money on the table. Despite being known for their knowledgeable and skilled technicians, dealers only capture 30% of service visits a year. Dealerships must more effectively “sell” their service department. Ultimately, a strong maintenance and repair customer service experience can lead to future sales and referral business. $ B spent on service Consumers spend $99…
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Fixed Ops
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Service
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10 min read
Maintenance & Repair Study
03/23/2016
According to a new study, dealerships are leaving money on the table when it comes to maintenance and repair services. In fact, only 30% of total service visits occur at a dealership. The reasons why dealerships are not capturing more of this $99 billion market fall into five main categories: 1) Value Perception 2) Awareness 3) Customer Experience 4) Warranty/Service Contract Expiration 5) Location/Convenience Find out…
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Fixed Ops
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