Dealer Management Systems (DMS) Related Content | Cox Automotive Inc.

Want to Improve Employee Retention and Satisfaction? Everyday Tools and Technology Can Help 08/07/2018 Happy employees make for successful dealerships. It’s hard to disagree with that statement, right? Everyone wants employees to enjoy their work, be motivated to succeed, and to relish the idea of coming to work every day. But we all know that it’s not so simple. Boosting morale – and maintaining it – is a complex mesh of salary, opportunity, culture, and the day-to-day requirements of work.… Read Article

CRM Fixed Ops DMS F&I Staffing Operations

Boost efficiency with a faster, more enjoyable car-buying process 07/09/2018 Here’s why things are changing and why connected retail operations are so important to your business These are challenging times for dealer operators. Business is good, but that doesn’t mean there aren’t issues keeping you up at night, bedeviling today's profitability and compromising your store’s future. At issue is a conundrum with no easy answer: the need to reduce costs and improve the efficiency of the… Read Article

Digital Retailing CRM Fixed Ops Dealership Experience DMS customer satisfaction Operations

5 Steps to Buying the Perfect Dealership Software 02/12/2018 By Chase Abbott, Vice President, Sales – VinSolutions and Dealertrack F&I Dealers know a thing or two about big, complex decisions. As you know, customers wrestle with vehicle purchases every day. You answer their questions and wait through the number-crunching and the weighing of pros and cons. You watch husbands call wives and wives text husbands for second opinions before finalizing anything. You guide them through… Read Article

CRM DMS Operations

Dealers, Pick a Business Model, Any Business Model 12/18/2017 Paul Whitworth rebuts a suggestion that car dealers are limited in choosing ways they can stand out in the auto-retailing marketplace. The short-list argument is a dealership may distinguish itself by focusing on, say, big inventory, low prices, top service or deep community roots. But the bill of fare to pick from isn’t much longer than that, right? “I’d challenge you a bit on that,” says… Read Article

DMS News Coverage

COMMENTARY: For a better business, better utilize your DMS 08/25/2017 Having worked on a number of recent home improvement projects, I’ve learned that a weekend warrior is only as good as her tools. Through my work in the automotive software industry, I’ve learned that the reverse is also true — a tool is only as good as the person using it. The DMS is an effective tool, but many dealers aren’t getting the full benefit because… Read Article

DMS News Coverage

Run Your Dealership, Not Your Technology 08/09/2017 Technology has the potential to make dealership employees more efficient and more productive. But, research shows that outdated and inefficient technologies are having the opposite effect in many dealerships. Does your dealership's technology save time or waste it? In today's high-tech workplaces, dealerships often worry that their employees are killing time on frivolous technologies like social media and mobile apps. A recent study confirmed that your workers… Read Article

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