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Service Activity and Revenue Move in Slightly Different Directions In December, according to Xtime Metrics 01/20/2023 Service activity increased and service revenue decreased month over month – both by less than one percent – at U.S. franchised dealerships in December, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index is up year over year while the Repair Order Volume Index is down compared to December 2021. The monthly Xtime volume and revenue metrics are designed to… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity and Revenue Decrease Slightly In November, according to Xtime Metrics 12/20/2022 Service activity and service revenue decreased slightly at U.S. franchised dealerships in November, according to the latest Cox Automotive analysis of Xtime metrics. Both the Repair Order Revenue Index and Repair Order Volume Index decreased slightly month over month, but the revenue metric remains up year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity Increases While Revenue Sees Modest Decline in October, according to Xtime Metrics 11/18/2022 Service activity increased while service revenue decreased slightly at U.S. franchised dealerships in October, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased modestly, while the Repair Order Revenue Index slipped slightly to just below the record high set in September. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity Sees Modest Decline While Revenue Stays Flat in September, according to Xtime Metrics 10/20/2022 Service activity and revenue at U.S. franchised dealerships moved in opposite directions in September, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index declined modestly, while the Repair Order Revenue Index increased to a record high. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with the information indexed to January 2019.… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Repair Order Revenue and Volume Increase in August, according to Xtime Metrics 09/20/2022 Both service activity and service revenue at U.S. franchised dealerships jumped in August, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased to a record high in August. Meanwhile, the Repair Order Volume Index increased both month over month and year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Activity and Revenue Unexpectedly Decrease in July, according to Xtime Metrics, Likely Due to Labor and Parts Shortages 08/22/2022 Both service activity and service revenue at U.S. franchised dealerships decreased in July, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month again in July but remains up year over year. Meanwhile, the Repair Order Volume Index remained down both month over month and year over year. The monthly Xtime volume and revenue metrics are designed… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Activity and Revenue Decrease in June, according to Xtime Metrics 07/20/2022 Both service activity and service revenue decreased at U.S. franchised dealerships in June, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month in June after 11 months of increases and remains up year over year. Meanwhile, the Repair Order Volume Index decreased both month over month and year over year. The monthly Xtime volume and revenue… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Revenue Maintains Record Level in May on Lower Customer Volume, according to Xtime Metrics 06/20/2022 Service revenue increased slightly at U.S. franchised dealerships in May on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased month over month to the new highest level for the index, dating back to January 2018. Meanwhile, the Repair Order Volume Index decreased month over month in May. The monthly Xtime volume and revenue metrics… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Revenue Hits Record in April with Less Activity, according to Xtime Metrics 05/20/2022 Service revenue increased at U.S. franchised dealerships in April on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index decreased month over month in April. Meanwhile, the Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume and revenue metrics are designed… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Activity and Revenue Increased in March, according to Xtime Metrics 04/22/2022 Both service activity and service revenue increased at U.S. franchised dealerships in March, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased month over month in March to its highest level since July 2021. The Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point