icon-branding
Events Icon
Created with Sketch.
Inventory Icon
Created with Sketch.
icon-mail-hover
icon-mail
Marketing Icon
Created with Sketch.
icon-operations
icon-phone-hover
icon-phone
Product Training Icon
Created with Sketch.
Sales Icon
Created with Sketch.
Service Icon
Created with Sketch.
icon-social-fb-hover
icon-social-fb
icon-social-google-hover
icon-social-google
icon-social-linkedin-hover
icon-social-linkedin
icon-social-rss-hover
icon-social-rss
icon-social-twitter
Created with Sketch.
icon-social-twitter-hover
icon-social-twitter
icon-social-youtube-hover
icon-social-youtube
Careers
International
Contact
Brands
U.S.
Operations
Dealertrack
VinSolutions
Inventory
Manheim
NextGear Capital
vAuto
Marketing
Autotrader
Dealer.com
Fyusion
Kelley Blue Book
vAuto
VinSolutions
Sales
Dealertrack
F&I Express
Kelley Blue Book
Manheim
vAuto
VinSolutions
Service
Dealertrack
VinSolutions
Xtime
Mobility
Cox Automotive Mobility
Dickinson Fleet Services
International
Operations
VinSolutions
Inventory
Dealer-Auction.com
Manheim International
Molicar
Movex
NextGear Capital
Ready Logistics
RMS Automotive International
vAuto
Marketing
AutoStreets
Dealer Solutions
Jingzhengu
Kelley Blue Book
Mahindra First Choice
Modix
Molicar
vAuto
VinSolutions
Sales
Dealer Solutions
Kelley Blue Book
vAuto
VinSolutions
Service
VinSolutions
Xtime
Solutions
U.S.
Operations
Nurture Customer Relationships (CRM)
Run Your Dealership (DMS)
Inventory
Acquire & Dispose of Cars
Floor Plan Cars
Plan & Optimize Inventory
Protect Wholesale Purchases
Recondition Cars
Transport Cars
Marketing
Advertise Online
Attract Trade-In Customers
Create Your Website
Manage Customer Price Expectations
Manage Your Social Community
Measure Marketing Performance
Rank Higher in Search Results
Sales
Access Credit App Network
eCommerce Solutions
Digital Retailing
Connect Your Sales and F&I Processes
Digital Commerce & Transaction APIs
Manage Rebates & Incentives
Speed Up Registration & Titling
Service
Attract and Retain more Fixed-Ops Business
Mobility
Fleet Services
Fleet Operations
EV Battery Solutions
Emerging Ventures
International
Operations
Inventory
Inventory Management Software
Purchase Protection
Reconditioning
Wholesale Marketplace
Marketing
Digital Marketing Services
Digital Media Solutions
Pricing & Valuations
Sales
Service
Ownership & Retention
Learning Center
Industry Insights
About Us
Our Company
Our History
Featured Stories
Newsroom
Latest News
Press Releases
Market Insights & Outlook
Auto Market Snapshot
Press Contacts
Toggle Mobile Menu
Brands
Solutions
Learning Center
About Us
Careers
Newsroom
International
Contact
©2022 Cox Automotive. All Rights Reserved.
Brands
U.S.
International
U.S.
Operations
Inventory
Marketing
Sales
Service
2 min read
Dealership Service Revenue Hits Record in April with Less Activity, according to Xtime Metrics
05/20/2022
Service revenue increased at U.S. franchised dealerships in April on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index decreased month over month in April. Meanwhile, the Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume and revenue metrics are designed…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Dealership Service Activity and Revenue Increased in March, according to Xtime Metrics
04/22/2022
Both service activity and service revenue increased at U.S. franchised dealerships in March, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased month over month in March to its highest level since July 2021. The Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Revenue Increases Again in February on Lower Activity, according to Xtime Metrics
03/22/2022
U.S. franchised dealerships continued to earn more service revenue on fewer tickets in February, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased in February for the eighth consecutive month with the revenue per service ticket averaging $501, a record high. The Repair Order Volume Index decreased month over month and remains well below pre-pandemic levels. The monthly Xtime…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Activity Decreases in January, Revenue Hits Record, according to Xtime Metrics
02/22/2022
Service centers at U.S. franchised dealerships were less busy in January than in December, according to the latest analysis of Xtime metrics. The Repair Order Volume Index decreased month over month while the Repair Order Revenue Index increased. Repair order volume remains well below pre-pandemic levels, but revenue per repair set another record high. The monthly Xtime volume and revenue metrics are designed to showcase average…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Volume Increases, Revenue Hits New High in December, according to Xtime Metrics
01/20/2022
Service centers at U.S. franchised dealerships were busier in December than in November, according to the latest analysis of Xtime metrics. Both the Repair Order Volume Index and the Repair Order Revenue Index increased in December versus November. Repair order volume remains well below pre-pandemic levels, but revenue per repair set another record high. The monthly Xtime volume and revenue metrics are designed to showcase average…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Revenue Hits Record, Activity Decreases in November, according to Xtime Metrics
12/20/2021
Service centers at U.S. franchised dealerships were less busy in November than in October, according to the latest analysis of Xtime metrics. The Repair Order Volume Index decreased in November while the Repair Order Revenue Index increased slightly in November versus October. Repair order volume remains well below pre-pandemic levels, but revenue per repair set a record high. The monthly Xtime volume and revenue metrics are…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Activity Increases in October, according to Xtime Metrics
11/19/2021
Service centers at U.S. franchised dealerships were generally busier in October than in September, according to the latest analysis of Xtime metrics. Both the Repair Order Volume Index and Repair Order Revenue Index increased in October versus September, although the repair order volume continues to be below pre-pandemic levels. Revenue per repair reached a record high. The monthly Xtime volume and revenue metrics have been created…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Cox Automotive’s Xtime Launches New Metrics To Track Service Department Activity
10/20/2021
In recent months, U.S. auto dealership profitability has soared. In fact, according to the Q3 2021 Cox Automotive Dealership Sentiment Index, franchised dealer profitability has never been higher, driven largely by strong demand and tight inventory of both new and used vehicles. In many cases, new vehicles have been selling at or above manufacturer’s suggested retail price (MSRP). Sales incentives are low as well. Revenue from…
Read Article
Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point