Market Insights – Cox Automotive Inc.

Repair Order Revenue and Volume Increase in August, according to Xtime Metrics 09/20/2022 Both service activity and service revenue at U.S. franchised dealerships jumped in August, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased to a record high in August. Meanwhile, the Repair Order Volume Index increased both month over month and year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Activity and Revenue Unexpectedly Decrease in July, according to Xtime Metrics, Likely Due to Labor and Parts Shortages 08/22/2022 Both service activity and service revenue at U.S. franchised dealerships decreased in July, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month again in July but remains up year over year. Meanwhile, the Repair Order Volume Index remained down both month over month and year over year. The monthly Xtime volume and revenue metrics are designed… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Activity and Revenue Decrease in June, according to Xtime Metrics 07/20/2022 Both service activity and service revenue decreased at U.S. franchised dealerships in June, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month in June after 11 months of increases and remains up year over year. Meanwhile, the Repair Order Volume Index decreased both month over month and year over year. The monthly Xtime volume and revenue… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Revenue Maintains Record Level in May on Lower Customer Volume, according to Xtime Metrics 06/20/2022 Service revenue increased slightly at U.S. franchised dealerships in May on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased month over month to the new highest level for the index, dating back to January 2018. Meanwhile, the Repair Order Volume Index decreased month over month in May. The monthly Xtime volume and revenue metrics… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Revenue Hits Record in April with Less Activity, according to Xtime Metrics 05/20/2022 Service revenue increased at U.S. franchised dealerships in April on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index decreased month over month in April. Meanwhile, the Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume and revenue metrics are designed… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Activity and Revenue Increased in March, according to Xtime Metrics 04/22/2022 Both service activity and service revenue increased at U.S. franchised dealerships in March, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased month over month in March to its highest level since July 2021. The Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Revenue Increases Again in February on Lower Activity, according to Xtime Metrics 03/22/2022 U.S. franchised dealerships continued to earn more service revenue on fewer tickets in February, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased in February for the eighth consecutive month with the revenue per service ticket averaging $501, a record high. The Repair Order Volume Index decreased month over month and remains well below pre-pandemic levels. The monthly Xtime… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Activity Decreases in January, Revenue Hits Record, according to Xtime Metrics 02/22/2022 Service centers at U.S. franchised dealerships were less busy in January than in December, according to the latest analysis of Xtime metrics. The Repair Order Volume Index decreased month over month while the Repair Order Revenue Index increased. Repair order volume remains well below pre-pandemic levels, but revenue per repair set another record high. The monthly Xtime volume and revenue metrics are designed to showcase average… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Volume Increases, Revenue Hits New High in December, according to Xtime Metrics 01/20/2022 Service centers at U.S. franchised dealerships were busier in December than in November, according to the latest analysis of Xtime metrics. Both the Repair Order Volume Index and the Repair Order Revenue Index increased in December versus November. Repair order volume remains well below pre-pandemic levels, but revenue per repair set another record high. The monthly Xtime volume and revenue metrics are designed to showcase average… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point

Dealership Service Revenue Hits Record, Activity Decreases in November, according to Xtime Metrics 12/20/2021 Service centers at U.S. franchised dealerships were less busy in November than in October, according to the latest analysis of Xtime metrics. The Repair Order Volume Index decreased in November while the Repair Order Revenue Index increased slightly in November versus October. Repair order volume remains well below pre-pandemic levels, but revenue per repair set a record high. The monthly Xtime volume and revenue metrics are… Read Article

Service Fixed Ops Xtime Operations Market Insights Data Point