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2 min read
Service Activity and Revenue Move in Slightly Different Directions In December, according to Xtime Metrics
01/20/2023
Service activity increased and service revenue decreased month over month – both by less than one percent – at U.S. franchised dealerships in December, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index is up year over year while the Repair Order Volume Index is down compared to December 2021. The monthly Xtime volume and revenue metrics are designed to…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Service Activity and Revenue Decrease Slightly In November, according to Xtime Metrics
12/20/2022
Service activity and service revenue decreased slightly at U.S. franchised dealerships in November, according to the latest Cox Automotive analysis of Xtime metrics. Both the Repair Order Revenue Index and Repair Order Volume Index decreased slightly month over month, but the revenue metric remains up year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Service Activity Increases While Revenue Sees Modest Decline in October, according to Xtime Metrics
11/18/2022
Service activity increased while service revenue decreased slightly at U.S. franchised dealerships in October, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased modestly, while the Repair Order Revenue Index slipped slightly to just below the record high set in September. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Service Activity Sees Modest Decline While Revenue Stays Flat in September, according to Xtime Metrics
10/20/2022
Service activity and revenue at U.S. franchised dealerships moved in opposite directions in September, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index declined modestly, while the Repair Order Revenue Index increased to a record high. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with the information indexed to January 2019.…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Repair Order Revenue and Volume Increase in August, according to Xtime Metrics
09/20/2022
Both service activity and service revenue at U.S. franchised dealerships jumped in August, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased to a record high in August. Meanwhile, the Repair Order Volume Index increased both month over month and year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Activity and Revenue Unexpectedly Decrease in July, according to Xtime Metrics, Likely Due to Labor and Parts Shortages
08/22/2022
Both service activity and service revenue at U.S. franchised dealerships decreased in July, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month again in July but remains up year over year. Meanwhile, the Repair Order Volume Index remained down both month over month and year over year. The monthly Xtime volume and revenue metrics are designed…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Activity and Revenue Decrease in June, according to Xtime Metrics
07/20/2022
Both service activity and service revenue decreased at U.S. franchised dealerships in June, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month in June after 11 months of increases and remains up year over year. Meanwhile, the Repair Order Volume Index decreased both month over month and year over year. The monthly Xtime volume and revenue…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
3 min read
Dealership Service Revenue Maintains Record Level in May on Lower Customer Volume, according to Xtime Metrics
06/20/2022
Service revenue increased slightly at U.S. franchised dealerships in May on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased month over month to the new highest level for the index, dating back to January 2018. Meanwhile, the Repair Order Volume Index decreased month over month in May. The monthly Xtime volume and revenue metrics…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Dealership Service Revenue Hits Record in April with Less Activity, according to Xtime Metrics
05/20/2022
Service revenue increased at U.S. franchised dealerships in April on fewer repair order tickets, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index decreased month over month in April. Meanwhile, the Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume and revenue metrics are designed…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
2 min read
Dealership Service Activity and Revenue Increased in March, according to Xtime Metrics
04/22/2022
Both service activity and service revenue increased at U.S. franchised dealerships in March, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased month over month in March to its highest level since July 2021. The Repair Order Revenue Index increased month over month to the highest level for the index, dating back to January 2018. The monthly Xtime volume…
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Operations
Service
Fixed Ops
Xtime
Market Insights
Data Point
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