Market Insights – Cox Automotive Inc.

Dealership Service Revenue and Ticket Volume Decreased in April, according to Xtime Metrics 05/22/2023 A recent analysis by Cox Automotive of Xtime metrics revealed that service activity and revenue at franchised dealerships in the U.S. decreased in April compared to the previous month. However, the Repair Order Revenue Index has increased compared to last year and reached a record high in March, while the Repair Order Volume Index has decreased compared to April 2022. The monthly Xtime volume and revenue… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Revenue Hits March Record, according to Xtime Metrics 04/20/2023 The latest Cox Automotive analysis of Xtime metrics shows that service activity increased significantly month over month in March at U.S. franchised dealerships. The Repair Order Volume Index is lower than in March 2022, when service business was booming, but the Repair Order Revenue Index is higher than a year ago. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity and Revenue Move in Different Directions in February, according to Xtime Metrics 03/20/2023 The latest Cox Automotive analysis of Xtime metrics shows that service activity decreased and service revenue increased month over month in February at U.S. franchised dealerships, as was the case in January. The Repair Order Revenue Index is up year over year, while the Repair Order Volume Index is down compared to February 2022. The monthly Xtime volume and revenue metrics are designed to showcase average service… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

January Service Activity and Revenue Increase Year Over Year, according to Xtime Metrics 02/21/2023 The latest Cox Automotive analysis of Xtime metrics shows that service activity decreased and service revenue increased month over month at U.S. franchised dealerships in January. The Repair Order Revenue Index and the Repair Order Volume Index were both up compared to January 2022. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with the information indexed to… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity and Revenue Move in Slightly Different Directions In December, according to Xtime Metrics 01/20/2023 Service activity increased and service revenue decreased month over month – both by less than one percent – at U.S. franchised dealerships in December, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index is up year over year while the Repair Order Volume Index is down compared to December 2021. The monthly Xtime volume and revenue metrics are designed to… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity and Revenue Decrease Slightly In November, according to Xtime Metrics 12/20/2022 Service activity and service revenue decreased slightly at U.S. franchised dealerships in November, according to the latest Cox Automotive analysis of Xtime metrics. Both the Repair Order Revenue Index and Repair Order Volume Index decreased slightly month over month, but the revenue metric remains up year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity Increases While Revenue Sees Modest Decline in October, according to Xtime Metrics 11/18/2022 Service activity increased while service revenue decreased slightly at U.S. franchised dealerships in October, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index increased modestly, while the Repair Order Revenue Index slipped slightly to just below the record high set in September. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Service Activity Sees Modest Decline While Revenue Stays Flat in September, according to Xtime Metrics 10/20/2022 Service activity and revenue at U.S. franchised dealerships moved in opposite directions in September, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Volume Index declined modestly, while the Repair Order Revenue Index increased to a record high. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over time, with the information indexed to January 2019.… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Repair Order Revenue and Volume Increase in August, according to Xtime Metrics 09/20/2022 Both service activity and service revenue at U.S. franchised dealerships jumped in August, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index increased to a record high in August. Meanwhile, the Repair Order Volume Index increased both month over month and year over year. The monthly Xtime volume and revenue metrics are designed to showcase average service department performance over… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Dealership Service Activity and Revenue Unexpectedly Decrease in July, according to Xtime Metrics, Likely Due to Labor and Parts Shortages 08/22/2022 Both service activity and service revenue at U.S. franchised dealerships decreased in July, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index decreased month over month again in July but remains up year over year. Meanwhile, the Repair Order Volume Index remained down both month over month and year over year. The monthly Xtime volume and revenue metrics are designed… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point