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Operations

5 min read
Operations Cox Automotive Industry Update Report: November 2017 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article
3:01 min watch
Operations Fixed Ops When it comes to maintenance and repair services, dealers are leaving money on the table. In this video, Isabelle Helms, Vice President… Read Article
5:26 min watch
Operations Consumer Credit As we look at the record level of auto sales in 2015 and 2016, there is no question that the market would… Read Article
4:19 min watch
Operations Affordability The average U.S. household owns 1.9 cars, but how much are they really spending on the actual vehicle? In this video, Jonathan… Read Article
11:00 min watch
Operations The Economy The economy is chugging right along, which bodes well for the automotive industry. In this video, Jonathan Smoke, Cox Automotive's Chief Economist, provides… Read Article
7:23 min watch
Operations Dealership Staffing As dealers face increasing margin compression and operating costs, profitability is being tied up in comprehensive operational inefficiencies. Employee recruitment, retention and… Read Article
5 min read
Operations Evolution of Automotive Retail The biggest opportunity in automotive retail is improving the car-buying experience:  less than 1% of consumers like the car shopping and buying… Read Article
5 min read
Operations Cox Automotive Industry Update Report: October 2017 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article
15 min read
Operations Dealership Staffing Study More than half of dealership gross profit margin goes to payroll and the impact that your employees can have on your customers… Read Article
5 min read
Operations Cox Automotive Industry Update Report: September 2017 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article
5 min read
Operations Cox Automotive Industry Update Report: August 2017 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article
4 min read
Operations Run Your Dealership, Not Your Technology Technology has the potential to make dealership employees more efficient and more productive. But, research shows that outdated and inefficient technologies are… Read Article
8 min read
Operations Kelley Blue Book Market Report – Second Quarter 2017 The Kelley Blue Book Market Report is a quarterly publication that explores the state of the automotive industry by analyzing Kelley Blue… Read Article
5 min read
Operations Cox Automotive Industry Update Report: July 2017 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article
11 min read
Operations Your Profitability Depends on Your People: The More They Learn, the More You’ll Earn. That salesperson who just texted you he was quitting just cost you $15,000. That’s the average cost to a dealership to lose… Read Article
7 min read
Operations Vital Metrics for Tomorrow’s Independent Dealers Today, the car business is data-rich and analysis poor. Inundated with dashboards, reports and printouts from your website, CRM, DMS and vendors,… Read Article